Refund policy

Stylo Mart PK Store

At Stylo Mart PK Store, customer satisfaction is our top priority. If you are not satisfied with your purchase, we’re here to help.

Return Policy

  • You can request a return within 7 days of receiving your order.
  • The product must be unused, undamaged, and in original packaging.
  • Products that are used or damaged will not be accepted.

Refund Policy

  • After receiving and inspecting the returned item, we will notify you about approval.
  • If approved, your refund will be processed within 5–7 working days.
  • Refund will be issued via the original payment method or bank transfer.

Cash on Delivery (COD)

  • For COD orders, refunds will be made through bank transfer, EasyPaisa, or JazzCash.

Non-Returnable Items

  • Sale or discounted items
  • Personal care & hygiene products
  • Used or damaged items

Damaged or Wrong Product

  • If you receive a damaged or incorrect item, contact us within 24 hours with photo/video proof.

Return Shipping

  • Customers will pay return shipping charges unless the item is defective or incorrect.

Contact Us

For returns or refunds, contact us:

📧 Email: uzmanazar1561@gmail.com
📞 Phone: 03297994794

Please include:

  • Order number
  • Reason for return
  • Product images (if required)