FAQ

❓ Frequently Asked Questions (FAQ)

Hamare Customers Jo Aksar Poochte Hain 💬


1️⃣ Order Kaise Place Karein?

Aap apni favourite products select karein, cart mein add karein, aur checkout process complete karein. Payment confirm hote hi aapko order confirmation email/SMS mil jayega.


2️⃣ Payment Options Kya Hain?

Hum Cash on Delivery (COD) aur Online Payment dono options offer karte hain. Online payments ke liye debit/credit cards aur mobile wallets use kiye ja sakte hain.


3️⃣ Delivery Kab Tak Hogee?

  • Standard Delivery: 3–7 working days
  • Remote Areas: 5–10 working days
    Delivery time holidays ya sales ke dauran thoda vary kar sakta hai.

4️⃣ Order Track Kaise Karein?

Jab aapka order ship ho jaye, aapko tracking number milega. Is tracking number ko Order Tracking page mein enter karein aur apne parcel ka status check karein.


5️⃣ Product Return/Refund Policy Kya Hai?

Agar product defective ya wrong ho, to aap 7 din ke andar return request submit kar sakte hain. Refund ya replacement humare policy ke mutabiq process hoga.


6️⃣ Customer Support Kaise Contact Karein?

Aap humse email ya phone ke through contact kar sakte hain:
📧 Email: uzmanazar1561@gmail.com
📞 Contact: 03297994794

Humari team aapki madad jaldi se karegi. 💖


7️⃣ Cash Back Offer Kaise Work Karta Hai?

Har eligible purchase par aapko 5% Cash Back milega jo aap apne agle order mein use kar sakte hain.